Legal & data

Legal

Version 1.0 · Last updated: 27 October 2026 · Effective immediately

On this page & related policies

All legal documents

Every policy that applies to Margifi, with its current version. Every document listed here is in effect from the date shown. Earlier versions are available on request from admin@margifi.com.

DocumentWhat it coversVersionLast updatedEffective
Privacy PolicyWhat personal data Margifi collects, why, how long we keep it, and your rights.2.027 October 202627 October 2026
Terms of ServiceThe agreement between Margifi and every brand that uses the service.2.027 October 202627 October 2026
Data Processing AgreementHow Margifi processes your customers' data on your instructions, as your Data Processor.2.027 October 202627 October 2026
DPDPHow Margifi meets the Digital Personal Data Protection Act 2023 and DPDP Rules 2025.2.027 October 202627 October 2026
Sub-processorsThe providers that process data for us, what they do, and where.1.027 October 2026Immediately
WhatsApp Messaging PolicyRules for brands and agents sending WhatsApp messages through Engage and Inbox.1.027 October 202627 October 2026
Refund PolicyCancellations, the 7-day first-payment refund and when pro-rata refunds apply.2.027 October 202627 October 2026
Cookie PolicyThe cookies and analytics tools on margifi.com and how to control them.2.027 October 202627 October 2026
Grievance PolicyHow to raise a complaint with our Grievance Officer, and response times.2.027 October 202627 October 2026
Data deletionStep-by-step instructions to delete your data or disconnect Margifi.1.027 October 2026Immediately
SecurityHow we protect data: hosting, encryption, access control and breach response.1.027 October 2026Immediately

Which document wins

If documents conflict, this order applies: a signed order form (if any), then the Data Processing Agreement (for personal data), then the Terms of Service, then the other policies.

Contact

Margifi Private Limited, 230, Ayodhyapuram Residency, Nr Valak Patiya, Valak, Surat City, PO: Sarthana, Dist: Surat, Gujarat 395006, India.

For anything legal, privacy, billing or abuse related, email admin@margifi.com.

Version history

  • v1.0, 27 October 2026: First published.