General Inquiries
Questions about the product, pricing, partnerships, or anything else that doesn't fit the other two channels.
hello@margifi.comWithin 2 business daysTalk to us.
Got a question, a support issue, a sales inquiry, or a data request? We're reachable by email. Pick the right channel below.
Three channels. One team.
We answer email. Use the channel that matches your question — it gets to the right person faster.
Support
Technical issues, data sync problems, dashboard questions, or onboarding help. Priority response for paying clients.
support@margifi.comWithin 1 business day (paying clients)Sales & Partnerships
Evaluating the Full tier (₹7,999/mo)? Agency partnership? Talk to us. Or book a trial directly — it's faster.
sales@margifi.comWithin 1 business dayBook a trial directly →Save us a round-trip.
Include these in your email and we'll respond with the right answer in one go.
Include in your email
- Which tier you're evaluating: Reporting (₹999/mo), Core (₹3,999/mo), or Full (₹7,999/mo)
- Your monthly Meta ad spend (approx.)
- Your Shopify store URL
- Whether you're a D2C brand or an agency managing multiple brands
Faster paths
Full tier trial (₹7,999/mo)
Book directly at /demo — no email needed. Trial is 1 month, Full access, live data from your store in 24 hours.
Book a trial →Core or Reporting
Self-serve at /signup. No call, no approval. Core (₹3,999/mo) or Reporting (₹999/mo). Live in minutes.
Start self-serve →Legal · DPDP 2023
Grievance Officer
Under the Digital Personal Data Protection Act, 2023, every data fiduciary must appoint a Grievance Officer. Ours is named below. You can raise any concern about how we collect, use, or store your personal data.
Named Grievance Officer
[GRIEVANCE OFFICER NAME]
[DESIGNATION]
Entity[REGISTERED LEGAL ENTITY NAME]
Address[REGISTERED ADDRESS, CITY, STATE — PIN CODE]
⚠ TODO: The name, designation, entity, and address above are placeholders. Replace with confirmed, factually accurate details before publishing. Publishing with incorrect statutory details creates a compliance gap under DPDP 2023.
If your concern relates to data processing under a Data Processing Agreement (DPA), refer to your DPA first. DPA contact: legal@margifi.com.
What we commit to
Acknowledge your grievance within 48 hours of receipt.
Resolve or provide a substantive response within 30 days of receipt, as required under DPDP 2023 §13.
What to include in your grievance email
- Your name and contact details
- A description of your concern — data access, correction, erasure, consent withdrawal, or another data-related issue
- Your relationship with Margifi (registered user, trial user, or visitor)
About Margifi
Margifi is the profit intelligence layer for Indian D2C — built and operated in India.
Registered entity
Legal name[REGISTERED LEGAL ENTITY NAME]
CIN[CIN NUMBER — if applicable]
Registered address[FULL REGISTERED ADDRESS, CITY, STATE — PIN CODE]
⚠ TODO: Confirm entity name, CIN, and registered address before publishing. These must be factually accurate.
Legal correspondence
Generalhello@margifi.com
Supportsupport@margifi.com
Grievancegrievance@margifi.com
Legal / DPAlegal@margifi.com
Ready to see your real delivered profit?
Connect Shopify + Meta. Your delivered ROAS and net margin after every RTO are live in 24 hours.
Full tier ₹7,999/mo · Core ₹3,999/mo · Reporting ₹999/mo · Quarterly/annual only · No long-term contracts