Legal

Refund Policy

Last updated: 4 May 2026

Margifi is currently in private beta and is provided free of charge. No payments are collected at this stage — this refund policy applies to future paid plans.

1. Beta Period

Margifi is currently available as a free private beta product. Access is by invitation only and no subscription fees or setup charges are levied. This policy will be updated before paid plans are introduced.

2. Future Paid Plans

When Margifi transitions to paid plans, the following refund terms will apply:

Within 7 days of first payment — full refund if Margifi fails to successfully connect to your Shopify and Meta Ads accounts after a reasonable onboarding attempt
After 7 days — no refunds for subscription periods already consumed
Refunds are processed within 7–10 business days to the original payment method
We will give at least 30 days' advance notice before any paid plan goes live

3. Service Failures

If Margifi fails to deliver reports for more than 3 consecutive days due to a fault on our end (not third-party API issues from Meta or Shopify), affected users will receive a prorated credit for the downtime period.

Third-party outages (Meta API downtime, Shopify webhook failures, WhatsApp Business API disruptions) are outside our control and do not qualify for refunds or credits.

4. How to Request a Refund

Email: admin@thedwarkesh.com
WhatsApp: +91 77779 61613

We will acknowledge your request within 48 hours and resolve it within 7 business days.

5. Contact

Margifi
Email: admin@thedwarkesh.com
WhatsApp: +91 77779 61613